Conditions of Use
As a user of Annovaus.com you hereby agree implicitly and without express written consent that you have read and agree to be bound by the outlined terms and conditions. If you do not agree to abide by these Terms of Use, please refrain from using Annovaus.com.
1.Product Descriptions and Images
Product descriptions and images displayed on our site are for quick reference only. Annovaus.com is not responsible for changes or variations in product specifications and/or physical appearance. Although we do our best to ensure that all product information is up-to-date and accurate, there are circumstances which can cause the information on our web site to be listed incorrectly or become outdated without our immediate knowledge. This includes, but is not limited to, preliminary specification supplied by the manufacturer in error, new versions or revisions, color deviations, retail package alterations, and other variations that may be considered inconsequential by the manufacturer. Annovaus.com relies on the manufacturer to communicate these differences. Presently, we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, Annovaus.com is not responsible for misleading information displayed on our site. If you discovered an error, please contact us and we will correct it.
2.Product Warranties
All items purchased from our store are accompanied by a manufacturer warranty unless indicated otherwise. You acknowledge that any warranty in connection with all products or services offered on our site is solely provided by the manufacturer or supplier of that product or service. For warranty information and/or assistance, please check the documentation supplied with the product or contact the manufacturer.
3.Pricing
Price Protection: Due to the unpredictable nature of the technology market, we cannot offer price protection credits on merchandise previously purchased on our site. Prices are subject to change at any time without notice based on a combination of factors that are generally outside of our control. They are usually dictated by market and availability conditions and/or by the manufacturers themselves and are often as likely to increase as they are to decrease. Once you have completed your purchase, the price you pay remains unchanged regardless of whether the price on our site has since increased or decreased. Please rest assured that we are offering you, our valued customers, the best possible price we can based on our real-time cost for the merchandise at that time.
Pricing Error: Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical error. We reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed or charged.
4.Payment
We accept the Following payment methods:
- Paypal
- Amazon Payments
Detailed payment instructions are available at the time of checkout. Orders are shipped when the payments have cleared.
5.Order Confirmation
Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity limits on your order for any reason. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.
6.Shipping
| Shipping Method | Delivery Time | Shipping Cost |
| Standard Shipping | 2-7 Business Days | Free |
| Expedited Shipping | 1-2 Business Days | 20.00 USD |
Free ground shipping is available to home addresses in the contiguous United States. PO Boxes, Alaska, Hawaii, US Territories (including Puerto Rico), APO/FPO and addresses outside the United States are not eligible for free shipping.
7.Order Processing
Each order placed on Annovaus.com goes through our processing department before it can be shipped. If 3 business days have passed since you submitted payment and you have not received a shipping confirmation email, please log in to your account to check the status of your order and/or contact us immediately via email customercare@annovaus.com .
8.Return Policy
We believe that in order to have the best possible online shopping experience, our customers should be 100% satisfied with their purchase. So, if you're not happy with your purchase for any reason, you may return items for a full refund within 30 days excluding any shipping charges, subject to the conditions below.
- Returned merchandise must be in original condition and include all factory packed accessories and paperwork (e.g. battery, charger, cords, straps, unmarked warranty card, manuals, etc.), in the original manufacturer box and packaging with UPC, barcode, and serial number intact.
- Incomplete returns will receive a reduced credit, reflecting any missing peripherals.
- Return merchandise must be double-boxed with no writing on the manufacturer's box.
You must contact our customer service department to arrange a return. All returns must be shipped to the following address:
Annova USA Inc.
406 Wyckoff Mills Road
East Windsor, NJ 08520
Please be sure to save the shipment tracking number for your return. Merchandise lost or damaged during return shipping is the shipper's responsibility.
9.Refunds
Refunds for returns are applied to the payment method used at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 business days for a credit to appear on your account.
Product Exchanges
If you purchased a product from Annovaus.com that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. A refund credit cannot be applied to a new purchase.
Defective Items
An item that was discovered to be defective upon receipt can be replaced or returned for a full refund.
Damaged or Missing Items
Claims for items damaged in transit or missing items must be received within two business days of receipt of the shipment.
10.Site Security
Ordering online at Annovaus.com is safe and easy - guaranteed! Our secure servers will protect your information using the most advanced encryption and firewall technology throughout the ordering process. Our website protects the security of personal information transmitted to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us using a unique session key. These layers of privacy protection ensure that information cannot be viewed even if intercepted by unauthorized parties.
11.Usage By Minors
This Site is not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live). Because we cannot prohibit minors from accessing the Site, we must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase. By registering with this Site, purchasing products from us or providing us with any information, you represent to us that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, you have the express permission from your parent or guardian and that any information you provide to us is not inaccurate, deceptive or misleading.
We require that all purchases be made either (i) by individuals who are not minors and who can legally enter into binding contracts (typically persons 18 years of age or older, depending on where you live), or (ii) by minors with the permission of a parent or guardian to purchase items on the Site.
12.Collection of Tax
In states where we have no physical presence, we are not required to collect and remit sales tax for purchases. However, many states require that their residents file a sales or use tax return for items purchased on this Site. You should consult your state and local tax laws to determine compliance with tax laws and regulations in your area. In some states we collect and remit sales tax. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. We use reasonable commercial efforts to calculate and remit the correct amount of tax required on each taxable purchase, but we do not guarantee the accuracy of the amount of the tax we represent to you as the tax owed. Minor errors may occur owing to the inability to accurately track multiple taxing districts, state and local “tax holidays,” the timing of rate changes or the application of certain taxes to categories of items we sell. As a result of any error, we may overcollect or undercollect your tax. In consideration of our allowing you access to and use of the Site, and in collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold us harmless, our officers, directors, employees, agents and representatives, for any harm or other damages you may incur as a result of our error in calculating the taxes you owe for your purchases.
