Privacy Policy
We value the trust you place in Annova USA Inc. To better protect your privacy we provide this privacy policy explaining our online information practices and the choices you can make about the way your information is collected and used. This privacy policy applies to the Annova USA Inc. website, located at www.annovaus.com .
Annova USA Inc will:
- NOT sell, rent, or lease your personal information
- NOT keep you on our mailing lists if you have requested to be removed
- NOT share your information with any trading partners unless you have requested information, products, or services that can be best handled by another company
Types of information we collect
There are two types of information that Annova USA Inc collects online: (1) personally identifiable information supplied by visitors to our web site, and (2) non-personal information gathered as visitors navigate through the web site.
Personally Identifiable Information
Personally identifiable information is information that can be directly associated with a specific person or entity, such as name, address, or email address. Annova USA Inc. collects personally identifiable information from site visitors in the following instances:
- When you place an order on our site, we require you to provide your name, email address, mailing address, telephone number and credit card information.
- At the time of ordering, you may also choose to register by creating a user name and password. By registering, you create a user profile which allows us to customize your experience on this web site, as well as provide a faster method for you to submit a request for information to www.annovaus.com and receive back either the information or products desired.
- When you voluntarily provide us with your information via a web form on our web site, or while corresponding with us via email.
It is not necessary to provide any personally identifiable information in order to simply browse our web site.
Non-Personal Information
Annova USA Inc. routinely gathers non-personal information, including how many people visit this web site, the pages they visit, where they come from, how long they stay, their IP address, and the type of browser they used while visiting. None of this information is used to identify you personally.
Non-personal information is gathered through the use of cookies. Please refer to our Cookies Policy for more information.
How we use your information
Non-Personal Information
Annova USA Inc. typically uses the non-personal information we collect in order to better understand how you and other visitors use our web site, for system administration, and to customize your experience when using this web site. For example, we use cookies to ensure that items added to your shopping cart during one visit are accessible to you on subsequent visits until you either place an order or delete the items from the shopping cart.
Personally Identifiable Information
Annova USA Inc. may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. Annova USA Inc. has strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.
Unless otherwise required by law, or if pertinent to a judicial or governmental investigation, or as voluntarily released by you, your personally identifiable information is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information.
In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that Annova USA Inc., or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, information may be transferred as well. We will require third parties who obtain access to your information as a result of a transaction to adhere to this privacy policy as a condition to transferring the information to them.
If you have any questions or concerns about our privacy policy, please contact us by email customercare@annovaus.com .